Thursday, March 9, 2017

The Truth About Training--It's Not Only In the Classroom


Here's a hypothetical elevator speech to convince a supervisor that training is still an important asset in the organization.

Mike let’s talk training. Be honest, are you an expert with the Microsoft Office Suite, or do you know all the ins-and-outs with the passport software application, and do you have the time to spare to help your folks when they need it?  

Training doesn’t always occur in the classroom.  Effective training also occurs in informal settings, while still influencing employee performance improvement (Matthew, 2103).  We help you make your job easier; we ensure we are in line with your office vision and effort.

How about job aids, eLearning videos, or one-on-one time. We can individualize based on you or your employee’s needs, focus specifically on the need at hand, chunk the information into bite size morsels with less impact to the daily mission (Neal & Hainlen, 2012).
We take the time to become the experts with the software and develop methods to enable your folks to immediately apply what they’ve learned.

Consider this, the cost when Joe asks John how to do something in MS Word after struggling himself, taking John away from his work, in reality, both are taken from their work. Top that, with the realization of the bad habits Joe picks up from John, costing even more time, and money.

Think about it.

Click below to see the link to the audio file
Matthews, P. (2013). Informal learning at work: How to boost performance in tough times. Milton Keynes: Three Faces Publishing.
Neal, B., Hainlen, L., & American Society for Training and Development. (2012). Designing for informal learning. Alexandria, VA: ASTD Press.

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